Contacts

Manage individual prospects across all campaigns and platforms.

Overview

Contacts represent individual email prospects. RevyOps creates or updates a contact record each time a webhook event is received from a connected platform.

Contact Fields

Field	Description
Email	Primary identifier — must be unique per workspace
First Name / Last Name	Prospect’s name
Title	Job title
Phone	Phone number
Company	Associated company record
Status	Current contact status (e.g. Active, Unsubscribed, Bounced)
Custom Fields	Flexible key-value fields defined per workspace

Custom Fields

Custom fields let you attach arbitrary data to contacts. Common use cases:

• Industry, company size, or revenue
• Lead score or qualification tier
• Persona or ICP tags
• Notes from the sales team

Custom fields are created per workspace and appear on all contact records.

Custom field values are set via the API or automatically populated from webhook payloads when the platform includes them.

Searching Contacts

Use the Contacts page search to find prospects by:

• Email address
• First or last name
• Company domain
• LinkedIn URL

Contact Status

Contacts can have the following statuses:

Status	Meaning
active	Currently in an active campaign
replied	Has replied to at least one email
interested	Marked as interested
unsubscribed	Opted out
bounced	Email bounced

Viewing Email History

Click on any contact to see the full email thread — every outbound email and inbound reply, across all campaigns they’ve been part of.

Master Contact List

The Master List view shows every contact in your workspace regardless of campaign, making it easy to spot duplicates or research a prospect’s full history with your outreach.